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Rightworks

Rightworks is a managed IT platform for accounting and tax firms, offering cloud hosting, security, backup, and support services with dedicated help centers for each product.

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Summary

Rightworks is a managed IT platform built for accounting and tax firms. It provides cloud hosting, managed security, and ongoing support — all coordinated through a single platform so firms can work from anywhere without managing their own IT infrastructure.

What You Need to Know

  • Cloud hosting and QuickBooks: Rightworks hosts QuickBooks Desktop and QuickBooks Online in a secure cloud environment (formerly Right Networks). Staff access their desktop apps from any device with a secure connection.
  • Cloud Premier: Bundles hosted apps, managed IT, 24/7 support, and enterprise-grade security including threat monitoring, EDR, encryption, and MFA for accounting firms.
  • Transaction Pro: A data utility that imports, exports, and deletes QuickBooks data between QuickBooks, Excel, and CSV formats.
  • Support: Each product has a dedicated support center (see table below), system status page, and phone number. Chat support is available during business hours for OneSpace-hosted products.

Support Centers

ProductSupport CenterSystem StatusPhone
Cloud Hosting & QuickBooks (OneSpace)helpdesk.rightworks.com/s/onespacestatus.rightworks.com888-417-4448 ext. 2
Transaction Protprosupport.rightworks.comstatus.rightworks.com888-297-6172
Cloud Premiercloud.rightworks.compremierstatus.rightworks.com866-923-6874
Connecthelpdesk.rightworks.com/s/connectstatus.rightworks.com888-417-4448 ext. 2
Managed Microsoft & Total Securityhelpdesk.rightworks.com/s/onespace/security-wispstatus.rightworks.com888-245-0780

Key Integrations

  • Microsoft 365: E3 licensing with advanced security layers on top
  • QuickBooks Desktop & Online: Hosted and integrated with Transaction Pro
  • Thomson Reuters CS Suite & Wolters Kluwer CCH: Available through Cloud Premier hosting

Why It Matters for Your Business

Accounting firms are a prime target for cybercriminals because they hold sensitive client financial data. Rightworks provides turnkey managed services so you can focus on your clients instead of managing IT infrastructure, patching devices, or configuring security tools. The platform is designed specifically for accounting workflows — from multi-client access to compliance requirements like IRS Security Summit guidelines and the FTC Safeguards Rule.

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